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Terms and Conditions |
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Making a purchase
Making a purchase could not be simpler just click on items that you would like to buy go to checkout and follow the on screen instructions.
All credit card numbers are encrypted, they are not held in clear text on any web site. Payments are processed safely and securely by Barclaycard Merchant Services.
Sometimes due to the seasonal and variable nature of growing plants we are unable to deliver exactly when you specify. If this is the case an e-mail will be sent indicating the expected delivery date for your order.
If for any reason the particular plants ordered become unavailable we will contact you by e-mail or telephone to arrange a suitable alternative or refund.
We use Fedex next day delivery service for all our plants.
Postage and packing
Our aim is to get the best possible quality vegetable and herb plants to you in the best possible condition. This requires good functional and ecological packaging along with a speedy means of delivery. Each instant kitchen garden has delivery charges included in the price. Any extra charges are listed on the delivery information page.
VAT
The prices quoted on our website are listed inclusive of VAT where applicable at the appropriate rate.
Returns Policy
What to do if the items you receive are not up to standard: Please contact us by email or telephone and we will replace the affected items or supply a credit note to be used against future purchases.
GENERAL INFORMATION
Rocket Gardens reserves the right to make changes to product information and prices without prior notice.
Illustrations of items featured are for guidance only. We reserve the right to supply an item which may not be identical to the illustration; but could be identified as the same product.
All purchases from Rocket Gardens are governed by English Law.
Your statutory rights are not affected.
Wholesale & Large Orders
We are happy to accomodate large orders and trade enquiries. Please contact us at trade@rocketgardens.co.uk for further information.
Prize draws
Terms and Conditions
1 By entering the competition you accept all these terms and conditions.
2 All entries must be submitted by midnight on 1st April, 2010.
3 Rocket Gardens’ decision is final.
4 There will be no cash alternative to the offered prizes.
5 Entrants must be over 18 years of age.
6 Rocket Gardens reserve the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any of these terms and conditions.
7 None of our employees nor any of their immediate family members (spouse, child, sibling, parent, partner) nor any member of their household may qualify to enter the prize draw.
8 We reserve the right to or amend any Competition, these Competition Terms & Conditions and any Individual Competition Rules without prior Notice. Changes will be posted on the website. You can also obtain a written copy of the Competition Terms & Conditions and/or any Individual Competition Rules by writing to us at our address above.
9 All our decisions will be final.
10 Prize winners will be notified by e-mail, using their details as submitted on entry, within 28 days of the closing date, unless an Individual Competition Rules state otherwise.
11 Prizes are subject to availability. At any time we reserve the right to substitute prizes which we determine to be of at least the same value as the original prize.
12 Any personal information we hold will be used in accordance with Data Protection legislation.
13 We reserve the right to vary our terms and conditions at any time and such variation takes effect when they are posted on our website.
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